At Bitstream Labs, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you interact with our services, websites, and applications.
We collect information that you voluntarily provide when you:
This information may include:
When you visit our website, we may automatically collect certain information, including:
For custom applications we develop, the data collected is determined by the specific requirements of each project. We work with our clients to ensure that only necessary data is collected and that it is handled in accordance with this Privacy Policy and any applicable regulations.
We use the information we collect for the following purposes:
Bitstream Labs does not and will never sell, rent, or lease your personal information to third parties. Your data is yours, and we respect that fundamental principle.
We may share your information only in the following limited circumstances:
We may share information with trusted third-party service providers who assist us in operating our business, such as hosting providers, email service providers, or analytics tools. These providers are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose your information if required by law, court order, or other legal process, or if we believe in good faith that such disclosure is necessary to:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and the choices you may have regarding your information.
We may share your information with third parties when you explicitly consent to such sharing.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard security practices.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on the nature of the information and the purposes for which it is processed.
When determining retention periods, we consider:
When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.
You have the following rights regarding your personal information:
You have the right to request access to the personal information we hold about you and, where applicable, to receive a copy of that information in a portable format.
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
You have the right to request that we delete your personal information. We will honor such requests unless we have a legitimate reason to retain the information, such as:
You have the right to object to or request restriction of certain processing of your personal information.
Where we process your personal information based on your consent, you have the right to withdraw that consent at any time.
You may opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
To exercise any of these rights, please contact us at:
Email: privacy@bitstreamlabs.dev
Phone: +61 412 833 805
Address: Melbourne, Victoria, Australia
We will respond to your request within 30 days and may need to verify your identity before processing your request.
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand how you use our website and remember your preferences.
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
Bitstream Labs is based in Australia. If you are accessing our services from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia or other countries where our service providers operate. These countries may have data protection laws that differ from those in your country.
When we transfer personal information internationally, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable data protection laws.
Our website and applications may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
We are not responsible for the privacy practices or content of third-party websites or services.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
We are committed to complying with applicable privacy and data protection laws, including:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Bitstream Labs
Melbourne, Victoria, Australia
General Inquiries: info@bitstreamlabs.dev
Privacy Matters: privacy@bitstreamlabs.dev
Phone: +61 412 833 805
Your privacy matters to us. Thank you for trusting Bitstream Labs with your information.